FAQs

Our jewelry is crafted from high-quality materials, including sterling silver, gold-plated metals, brass, and natural gemstones. Each product description includes specific details.

To maintain the beauty of your pieces, avoid direct contact with water, perfumes, and harsh chemicals. Store them in a dry, soft pouch when not in use.

Yes! We offer custom pieces and engraving services on select items. Contact us to discuss your ideas.

Check our Ring Size Guide for step-by-step instructions. If unsure, visit a jeweler to get an accurate size.

Simply browse our collections, add your favorite pieces to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information.

We accept major credit/debit cards, EFT payments, and mobile wallets. If you have a specific payment request, contact us for assistance.

We process orders quickly, but if you need to make changes, please contact us immediately. If your order hasn’t been shipped yet, we’ll do our best to assist.

Standard delivery takes 3-5 business days, depending on your location.

Currently, we ship within South Africa. For international orders, please contact us to check availability.

Once your order has been shipped, we’ll send you a tracking number via email so you can monitor your delivery.

We accept returns within 7 days of delivery, provided the item is unused and in its original packaging. Custom or personalized items may not be eligible for return.

We take great care in packaging, but if your item arrives damaged, please contact us within 7 days with photos, and we’ll assist you with a replacement or refund.